Proof of delivery: the details
On paper it’s the signed and stamped delivery note that gets back to the office days later. Digitally it’s captured on the spot from the driver’s phone: signature on screen, name and ID of the person receiving, photos, date, time and position. If there is an exception—damaged package, shortage, refusal—it is noted in the same step.
Its value is how quickly it’s available. With the proof in the system right away, you can invoice the same day, the customer checks the status without calling and a claim is answered with the photo and the signature. To work on the street, capture has to work with no signal and upload on its own once it’s back.