Logistics where nobody calls to ask where an order is

Orders arrive by email, as PDFs, in Excel or over EDI, and every customer uses its own format. An AI agent reads them, pulls out lines, addresses and dates, and drops them into the warehouse management system ready to pick. Whatever does not match, such as an unknown part number or an incomplete address, is flagged for a person to resolve.

The same reading works the other way: carrier invoices are checked against the actual shipments before they get paid.

When the WMS falls short, or there is none, we build the missing piece: bin locations, wave picking, cycle counts from a phone using the camera as a scanner or from rugged handhelds. If you already have a WMS, we extend it through its API instead of replacing it.

Screens are designed for gloves, hurry and poor light: big buttons, barcode scanning and confirmations nobody skips by accident.

A mobile app for drivers with the day’s route, navigation to each stop and proof of delivery: signature, photo and time, even with no signal. The phone keeps everything and sends it when the signal returns.

With every confirmed stop, the next customer gets an alert with the estimated arrival time. Calls drop because the answer arrives before the question.

A customer portal with the status of every shipment, its delivery notes, proofs of delivery and open exceptions. Each customer sees only their own, with permissions per company and per user.

Behind it, data comes together from your systems and from the APIs of the carriers you work with, and the portal shows a single status even if the parcel went through three hands.