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Industry · Hospitality

Hotels with one inventory and guests answered in their own language

A hotel sells the same room on its website, on two online travel agencies and by phone, gets questions in five languages and has to report every guest’s details to the authorities. Veodar connects bookings, front desk, housekeeping and messaging so the team looks after people, not browser tabs.

Systems common in this industry

  • PMS
  • Channel manager
  • Booking.com
  • Expedia
  • SES.HOSPEDAJES
  • POS
  • WhatsApp Business
  • Google Business Profile
Fig. 01Hotel modelHOTELAVAILABLE · ONE INVENTORYBOOKING6EXPEDIA6WEB6FRONT DESKHOTEL · CHATBreakfast time?7:00–10:30 ☕Check-in ✓ID · 2 guestsVEODAR · HT-13Looping
Bookings arrive through three channels and light up rooms from a single inventory: availability drops in all of them at once. A checkout goes to housekeeping and is back on sale as soon as it is marked clean.

01

One room, one inventory, every channel.

We connect your PMS with the channel manager, the website and online travel agencies so a booking on any channel takes the room off all of them instantly. Direct, commission-free bookings get a fast, clear booking engine on your website.

Rates and forecast occupancy appear on a dashboard, and the AI suggests price adjustments that the manager accepts or rejects.

02

Guests ask in their language, and someone answers at three in the morning.

An AI assistant answers the usual questions on WhatsApp or the website, such as opening hours, parking, breakfast or directions, in the guest’s language and with the property’s real information. Whatever it does not know goes to the front desk with the full conversation.

Before arrival, guests check in online with their ID, and the guest registration data required by law is prepared for submission without retyping it at the desk.

03

Housekeeping and maintenance coordinated from a phone.

A mobile app for housekeeping with the day’s rooms, their status and any issues. When a room is marked clean, the front desk sees it instantly and can sell it again.

Faults are reported with a photo and reach the maintenance lead with their priority, with no paper in the back office.

04

Restaurants with recipe costing, allergens and bookings up to date.

For restaurants: bookings with reminders, a digital menu with allergens, recipe costing that updates the cost of each dish when an ingredient’s price changes, and a POS connection to reconcile sales and stock.

Reviews on Google and booking platforms get an AI draft reply that someone on the team checks before publishing.

Deliverables

What we usually build for hospitality.

  • Single inventory across PMS, website and OTAs
  • Direct booking engine for the website
  • Multilingual guest assistant
  • Online check-in with guest registration data
  • Housekeeping and maintenance app
  • Recipe costing and allergens for restaurants

Questions

What we usually get asked

Missing yours? Write it to info@veodar.com and we'll reply with a specific question, not a brochure.

Do you integrate with our PMS and channel manager?

If they have an API, yes, and most do. We check with your vendors at the start to know what data can be read and written.

Do you handle guest registration?

We prepare the online check-in data in the format the official platform requires, so submitting it does not mean retyping it. Submission is done with the property’s own credentials.

Does the assistant make up answers?

It only answers with the information we give it about the property. If a question has no written answer, it goes to the front desk instead of improvising.

Do you also work with restaurants?

Yes: bookings, menus with allergens, recipe costing and POS integration.

Where do you start?

With the guest assistant or online check-in: the front desk notices them from the first week.

Updated:

Get started

Tell us how many messages your front desk gets a day.

With that and the PMS you use, we tell you what can be answered automatically and what to connect first. We reply by email.

Fig. 07Morse keyINFO@VEODARH · E · L · L · O