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Glossary · Retail and hospitality

PIMProduct information management

A PIM (product information management) system is where all product information—descriptions, attributes, images, translations—is gathered, completed and maintained so it is published the same way on every channel.

PIM: the details

The ERP keeps what’s needed to buy, store and invoice: code, cost, price, stock. What’s needed to sell—the description that persuades, the dimensions, the materials, the photos, the listing in three languages—usually ends up scattered across spreadsheets and folders. The PIM is the single home for that content, with review workflows and tracking of what is still incomplete.

From there it feeds the online store, the marketplaces, the printed catalog and the files distributors ask for, each in its own format. It makes sense above a certain volume or when you sell across several channels and languages; with a small catalog and one channel, the online store itself is usually enough.

PIM in a project

We connect the PIM to the ERP and the channels, and use AI to draft and translate listings from the technical data, always with a person reviewing before anything is published.

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