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Glossary · Retail and hospitality

Traveler registration in SpainRegistro de viajeros

Traveler registration (registro de viajeros) is the obligation lodging and car-rental businesses have in Spain to collect certain data from their customers and report it to the Ministry of the Interior.

Traveler registration in Spain: the details

It is governed by Royal Decree 933/2021. Reporting is electronic, through the SES.HOSPEDAJES platform, and the obligation has been fully enforceable since December 2, 2024. It applies to hotels, tourist apartments, campgrounds and vacation rentals, including those rented out by private individuals, and to companies that rent vehicles without a driver.

For a property it means collecting each guest’s data before or at arrival, sending it within the deadline the rule sets and keeping it on file. Doing it by hand at the front desk lengthens the line and multiplies transcription errors. Because it is personal data, the usual rules apply: collect only what is required, protect it and don’t use it for other purposes.

Traveler registration in Spain in a project

We integrate online check-in with the PMS: guests enter their details and ID before arriving, the front desk validates them and the report goes to the platform with nothing typed twice.

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